Terms

Terms of Service

Effective Date: 12-4-2025

1. Acceptance of Terms

By accessing and using the website https://www.riofloor.com/ (the “Site”), you accept and agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Site. These Terms govern all visitors and users of the Site.

2. Services and Content

  • Informational Use Only: The content provided on the Site is for general informational purposes related to Rio Floor’s products and services (including, but not limited to, flooring materials, installation guides, and company news).
  • Accuracy of Information: We strive to ensure the accuracy of all product descriptions, specifications, pricing, and availability. However, we do not warrant that all content is entirely accurate, complete, reliable, current, or error-free. All content is subject to change without notice.
  • Third-Party Links: The Site may contain links to third-party websites or services that are not owned or controlled by Rio Floor. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

3. Intellectual Property Rights

  • Ownership: All content on the Site, including text, graphics, logos, images, product photography, video, and the selection and arrangement thereof (collectively, the “Content”), is the property of Rio Floor or its content suppliers and is protected by copyright and trademark laws.
  • Limited License: We grant you a limited, non-exclusive, non-transferable license to access and view the content for your personal, non-commercial use only.
  • Prohibitions: You may not copy, reproduce, republish, upload, post, transmit, or distribute the content in any way without our prior written permission, except as expressly permitted by these Terms.

4. User Obligations and Prohibited Conduct

As a user of the Site, you agree not to:

  • Use the Site for any purpose that is illegal or prohibited by these Terms.
  • Attempt to gain unauthorized access to any portion of the Site, or any other systems or networks connected to the Site.
  • Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available.
  • Use the Site to transmit any unauthorized or unsolicited advertising, promotional materials, or other forms of solicitation (spam).
  • Upload or transmit viruses, worms, or any other type of malicious code.

5. Disclaimer and Limitation of Liability

Disclaimer of Warranties: The Site and all Content are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability: To the fullest extent permitted by applicable law, in no event shall Rio Floor, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Site; (ii) any content obtained from the Site; or (iii) unauthorized access, use, or alteration of your transmissions or content.

6. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Ohio, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Cuyahoga County, Cleveland, Ohio, to resolve any legal matter arising from these Terms.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes by posting the new Terms on the Site. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.

8. Contact Information

If you have any questions about these Terms of Service, please get in touch with us at: